Real Stories from Our Community

They treated my dog with nothing but care and love while he was there for 4 days, they run everything by you and dont charge you for things that shouldn't be done to gauge you for money. They are some of the kindhearted staff.

Staff was friendly and know the issues that exist for pets in this area. I'm from out of town and don't have foxtails. I sure do now.

Dr. DiPaolo was amazing and the rest of the staff were great as well.

Fran was/is fantastic and has a lovely "bedside manner". Dr. Rothschild is also very kind and reassuring.

The entire experience was wonderful

Excellent care, compassion, information, follow up .

Very clean, good team of people working together!

appreciated the women staff member who answered the phone, told ne how to get there and approx. the waiting time I also appreciated the women doctor whoanswered allour questions and calmed us down

How quiet the waiting room and intensive care rooms are. I have sadly had to visit many vet ER rooms and your was by far the calmest and least stress inducing I have visited. The separation of cats and dogs (although one time there was a chihuahua in the cat area), I really appreciated how you clearly tried to reduce stress. Everyone was very helpful.

Although our vet bill was quite high, I firmly believe that the care my cat received at the Pet Emergency & Specialty Center of Marin, provided by dedicated nurses and doctors during a pet emergency, saved my cat's life. He had ingested a poison or toxin while we were on vacation, and after two nights in the ICU, he survived. I credit this to the exceptional competence and quality of care from the veterinarians and staff on site. When we arrived after an exhausting eight-hour drive, feeling terrified and frazzled, they were incredibly kind and gracious. The facility's quality and the genuine kindness of all the staff throughout the building made a profound difference.