Real Stories from Our Community

Logan, the neurology scheduler, was SO AMAZING for staying on top of Rocco's pet insurance claim and communicated with me frequently by phone. To Rocco's neurologist: THANK YOU for really helping me weigh Rocco's options for care. I don't think a veterinarian has ever given me so much helpful information to make the best decision for my dog.

Everyone was great, but please extend our gratitude to Dr. Kaae. She took great care of our dog and kept us updated the entire time.

Everyone connected with my dog's diagnosis and treatment were kind and professional.

I did not catch her name, but one of the staff- blond, glasses- was especially helpful and competent.

We were given a consultation with Dr. Blaise. We found him to be very caring and knowledgeable.

Excellent care, very nice admin and medical staff. I appreciated that they were able to see my dog quickly, and give us regular updates. The diagnosis seems to be accurate which I also appreciate!

Dr. Waterman is wonderful. Very caring and knowledgeable, and she explains everything in a way that it's clearly understood. By the way you might want to switch the scale of your survey. You have 0 on the right and you want that on the left so it goes left to right from low to high.

Staff was wonderful and very attentive!

Instant care. Each person listened and asked really important details.

Dr. Kaae and Polina are extraordinary care providers for Tibberton. His asthma is well managed under Dr. Kaae's expertise and guidance. Polina and Dr. Kaae always respond to my emails in a timely fashion and provide high quality support.