Real Stories from Our Community
We're grateful for the trust our clients place in us every day. Here, you'll find real stories and kind words from the happy pet lovers who make our work so rewarding.
Trusted by pet lovers like you
The reception staff were knowledgeable and helpful. The doctor was thorough and explained everything. Gave us information about her treatment at the hospital and what to be aware of as she recovered.
Great facility with great staff.
Dr. Celine Feibleman, DVM, literally saved my cat Mango's life. Before coming here, I took him to an emergency vet in Larkspur, but the care was extremely basic because they didn't even have ultrasound capabilities, which ended up being a complete waste of time and money. The moment we arrived at PET Emergency, everything changed. Dr. Celine actually listened to me and took the time to understand Mango's history. Just from her initial physical exam, she picked up on so many critical details. Within 30 minutes, Mango looked like a completely different cat; he was stabilized and ready for his ultrasound, diagnosis, and subsequent surgery, all done in under 6 hours! This was an emergency that was truly treated like an emergency. From the front desk staff to the vet student and nurses, everyone was so kind and compassionate. After visiting three different clinics, I finally felt like I had reached a place with true professionals. I am beyond grateful!
Extremely satisfied with Ava's and my treatment and impressed with the thoroughness and skill of the doctor(s) who treated her.
Their professionalism was evident, coupled with a deep sense of empathy towards both the animals and their owners. An special thanks to Jesus because he helped us a lot with my cat, with the language, whit everything.
Have used your facility numerous times over the years. Excellent providers and warm caring staff!
Excellent quality of care for our animals
The doctors at PESCM truly care about the pets the help at the hospital. I trust my dog's life with them.
Felt the service was friendly and thorough. I enjoy over communication so felt like all the info I received before, during, and after have been very clear. I felt pricing overall was fair enough compared to the services provided and the facilities looking clean and well maintained. Staff all seemed in good spirits too which I felt added to the experience. Not to say that people don't have their bad days, but did appreciate everyone's energy at the center even if I wasn't directly interacting with all staff. Oh, and I actually quite liked that there was a cat waiting area vs dog waiting area. Hadn't seen this before so thought it was a great touch.
Great new (to us) location. The staff and doctors were excellent.