Trusted by pet owners when it matters most

I've been to the Pet Emergency and Specialty Center of Marin twice now for emergency after-hours care, and both times everyone on staff was extremely empathetic and competent. They provided good care while also being upfront about and cognizant of costs. They also took care of communication with my regular vet. One time I had to come back when my cat absolutely refused to take the antibiotic pills they'd given me, and they saw me right away, gave my cat intravenous antibiotics, and took back and refunded the pills.

effective care, availability at night on a holiday weekend, kind and professional demeanor of everyone we interacted with, examination plus exploration of medical history to figure out best immediate treatment

PESCM has the most caring, lovely staff. They're super attentive and responsive to all our many questions.

This clinic is amazing. Everyone's super professional and they've helped my dog a lot over the years. Also they have a nice waiting room with a cappuccino machine that I'm always excited to use. Thanks for being so amazing! Front desk staff are always super nice/tell you exactly what's happening/where you need to go at any given time. Also strider's in good hands with Dr Tun. The staff all seem to really care about my dog and are super knowledgeable.

compllicated surgery went well and recovery seems good all staff were great surgery success

I had an intense week where both my dogs had to be brought in with urgent issues (persistent cough for Foxy and my other dog Lali stole a half-slice of toasted Panettone from my desk while I had my head turned the other way. Daniel and Dr. Blaze quickly got Lali out of danger by giving her an emetic - she had eaten TWELVE raisins! Very grateful for their care of Lali. Dr. Blaze explained the situation very clearly and did not make me feel like he was in a rush to move on, as happens with many vets and doctors. I brought Foxy in two days later and she was seen by Jill, and then by Dr. Ng. Dr. Ng explained Foxy's preliminary diagnosis in a way I could understand without needing a degree in veterinary medicine which helps me make an informed decision about next steps; I'm no good with science-y, left-brain stuff. Excellent care, excellent communication. All of the vet techs and staff people are super-personable and add to the overall warmth of the environment!.

Clean receptive knowledgeable and organized

Thank goodness this place exists!

Loved everything, but in an emergency, it would be great to have very clear signage as to where you guys are located. It was a little confusing and dark on a rainy night. The elevator, etc. The care was amazing! :) Everyone. Awesome and efficient. I have a dumpster fire of a puppy! Never met a dog that would try and eat a plastic lightbulb, amongst other random items over the last four years!

Dr. Zimmerman is just fantastic! She has provided us with clear and honest guidance with respect to Jacky's cancer diagnosis, treatment and prognosis. She is warm and compassionate, and has called us after hours to follow up on Jacky's emergency. Having a doctor you trust helps a fur baby's family tremendously through the cancer journey. We thank her and all the wonderful staff in the oncology department at PESCM. The best part of the ER visit was that staff helped me discern that Jacky's severe physical reactions to her second chemo treatment are not that uncommon, and provided recommendations to better support Jacky's protocol moving forward. And the actual treatment of IV fluids, and immediate medications helped Jacky recover quite quickly

Competent, friendly, always available. A bit expensive

Excellent service from all staff. Caring.