Why Pet Owners Choose Us
These are reviews from the pet parents we’ve had the privilege to care for. Their honest feedback helps us grow and gives others the confidence to choose our team for their pets' health and happiness.
Rated & reviewed on Google
Chico D
Expedient service, helpful, friendly staff, knowledgeable doctors. Clean, bright facility. From the moment we arrived, Dr. Damico and the attending staff were kind and compassionate. We were very thankful that the staff treated us so well considering the stress of dealing with an ailing pet. Caring staff, understanding of budget constraints
Christine Benninger
My pet received outstanding care from top notch professionals. The staff is warm, caring and understanding. This was so appreciated given that I was quite concerned and stressed about my dog’s health.
Kristen Poen
I called this evening and spoke to the wonderful woman operating the phone. I wish I asked for her name. She was so kind and professional. I wanted to know whether my cat was experiencing an emergency and she helped me understand the situation and all my options. What an amazing representative to your business you have. Thank you for your time.
Kathryn Gilmore
PESCM is the BEST. I had to take my dog in for an emergency and we didn’t have to wait more than five minutes. I took her to PESCM after being told the 24-hour vets in the East Bay had four hour waits. And I’m so grateful I did. Everyone there is amazing - from the receptionists to the nurses to the many doctors I dealt with. Hattie ended up needing significant surgery and was with them for days. Throughout her stay, they kept me apprised and loved her up. And they were so thorough with their evaluations and explanations of what was going on. Plus they are all EXPERTS. Plus they provided explicit SOAP notes, which helped me get the maximum back from my insurance company. I cannot recommend them strongly enough
Joey Encarnacion
Incredible communication and also an amazing breadth of specialties available under one roof. With complicated cases, that matters a lot in creating better health outcomes. We're so very grateful for y'all.
Cheryl Spence
I feel extremely fortunate that I have access to top Veterinarians in a state-of-the-art facility like Pet Emergency & Specialty Center of Marin. The facility is very professionally managed and from the moment you arrive, the front desk staff acknowledge you and check you in. The appointments run on time, everyone is friendly, and the entire staff of doctors, assistants, and attendants, are all competent and very efficient. I also love that they have a separate waiting area for kitties, how thoughtful! Thank you to everyone who has helped my little Lolita come through her crisis. She is doing wonderful thanks to all of you! I love everything about PESCM!!
Website Contact
The staff at PESCM is amazing. Dr. Story and Dr. Ing were wonderful. So were Sunny and Diana. It was such a scary 24 hours for us but Indigo was in great hands and everyone was very sweet. After her splenectomy, Indy is feeling much better and recovery is going well.
Aleck Marabante
The staff was very kind and helpful. They explained everything well and were very competent. I was very comfortable and they made my dog feel comfortable as well.
Patricia Goodin
Competent staff, excellent doctors and staff, open 24/7, appreciate maintenance of records. Each and every staff member we encountered was thoughtful, caring, professional. You have an excellent team. Determined exact issue with our dog, provided excellent treatment and care, kept us fully informed.
Linda K
The staff were kind & competent and were being willing to do a brief education session w/ me on a common dog health issue (ticks!!) w/o adding cost to my visit. Vet tech Emily was so patient, kind, caring, gentle and competent with both my dog and me. Thank you!
Tiffany Iaconis
The visit and overall experience was very high quality. Interactions with the techs, admins, and doctors were all top notch. The team was very transparent about diagnostic options, treatment plan, costs, and next steps. They were also communicative and provided updates on time and as expected. Further, we were able to work with the doctors quickly and didn't have long wait times, issues with parking, or any other logistical challenges. We are very appreciative of the clear communication and follow-through from the team - very high quality, thank you! The neurology vet was fantastic. The nurse/tech that helped us understand the treatments and costs was also very empathetic and helpful. All staff were professional, calm, and instilled confidence that my pet was getting great care. Thank you! The neurology vet communicated very clearly and comprehensive about my pet's issues and potential treatment options. Thorough, empathetic, and very helpful
Guy Levin
We were able to be seen by a specialist as a same day walk-in. Everyone was incredibly kind and supportive, including managing my dog's fear. Dr Fuerst was fantastic, and provided very clear guidance, explained the potential diagnoses and next steps. Everything felt professional and high quality. I was confident our dog was getting the best possible care, and the team made a stressful situation much more manageable.
Chico D
Expedient service, helpful, friendly staff, knowledgeable doctors. Clean, bright facility. From the moment we arrived, Dr. Damico and the attending staff were kind and compassionate. We were very thankful that the staff treated us so well considering the stress of dealing with an ailing pet. Caring staff, understanding of budget constraints
Kristen Poen
I called this evening and spoke to the wonderful woman operating the phone. I wish I asked for her name. She was so kind and professional. I wanted to know whether my cat was experiencing an emergency and she helped me understand the situation and all my options. What an amazing representative to your business you have. Thank you for your time.
Joey Encarnacion
Incredible communication and also an amazing breadth of specialties available under one roof. With complicated cases, that matters a lot in creating better health outcomes. We're so very grateful for y'all.
Website Contact
The staff at PESCM is amazing. Dr. Story and Dr. Ing were wonderful. So were Sunny and Diana. It was such a scary 24 hours for us but Indigo was in great hands and everyone was very sweet. After her splenectomy, Indy is feeling much better and recovery is going well.
Patricia Goodin
Competent staff, excellent doctors and staff, open 24/7, appreciate maintenance of records. Each and every staff member we encountered was thoughtful, caring, professional. You have an excellent team. Determined exact issue with our dog, provided excellent treatment and care, kept us fully informed.
Tiffany Iaconis
The visit and overall experience was very high quality. Interactions with the techs, admins, and doctors were all top notch. The team was very transparent about diagnostic options, treatment plan, costs, and next steps. They were also communicative and provided updates on time and as expected. Further, we were able to work with the doctors quickly and didn't have long wait times, issues with parking, or any other logistical challenges. We are very appreciative of the clear communication and follow-through from the team - very high quality, thank you! The neurology vet was fantastic. The nurse/tech that helped us understand the treatments and costs was also very empathetic and helpful. All staff were professional, calm, and instilled confidence that my pet was getting great care. Thank you! The neurology vet communicated very clearly and comprehensive about my pet's issues and potential treatment options. Thorough, empathetic, and very helpful
Christine Benninger
My pet received outstanding care from top notch professionals. The staff is warm, caring and understanding. This was so appreciated given that I was quite concerned and stressed about my dog’s health.
Kathryn Gilmore
PESCM is the BEST. I had to take my dog in for an emergency and we didn’t have to wait more than five minutes. I took her to PESCM after being told the 24-hour vets in the East Bay had four hour waits. And I’m so grateful I did. Everyone there is amazing - from the receptionists to the nurses to the many doctors I dealt with. Hattie ended up needing significant surgery and was with them for days. Throughout her stay, they kept me apprised and loved her up. And they were so thorough with their evaluations and explanations of what was going on. Plus they are all EXPERTS. Plus they provided explicit SOAP notes, which helped me get the maximum back from my insurance company. I cannot recommend them strongly enough
Cheryl Spence
I feel extremely fortunate that I have access to top Veterinarians in a state-of-the-art facility like Pet Emergency & Specialty Center of Marin. The facility is very professionally managed and from the moment you arrive, the front desk staff acknowledge you and check you in. The appointments run on time, everyone is friendly, and the entire staff of doctors, assistants, and attendants, are all competent and very efficient. I also love that they have a separate waiting area for kitties, how thoughtful! Thank you to everyone who has helped my little Lolita come through her crisis. She is doing wonderful thanks to all of you! I love everything about PESCM!!
Aleck Marabante
The staff was very kind and helpful. They explained everything well and were very competent. I was very comfortable and they made my dog feel comfortable as well.
Linda K
The staff were kind & competent and were being willing to do a brief education session w/ me on a common dog health issue (ticks!!) w/o adding cost to my visit. Vet tech Emily was so patient, kind, caring, gentle and competent with both my dog and me. Thank you!
Guy Levin
We were able to be seen by a specialist as a same day walk-in. Everyone was incredibly kind and supportive, including managing my dog's fear. Dr Fuerst was fantastic, and provided very clear guidance, explained the potential diagnoses and next steps. Everything felt professional and high quality. I was confident our dog was getting the best possible care, and the team made a stressful situation much more manageable.