Why Pet Owners Choose Us
These are reviews from the pet parents we’ve had the privilege to care for. Their honest feedback helps us grow and gives others the confidence to choose our team for their pets' health and happiness.
Rated & reviewed on Google
Daniel Kagan
We have gotten quality care and extended the life of our beloved family dog, Champ. The people we interact with during this difficult time have been kind and Champ doesn't seem to fear coming in even though he is going through a lot and getting medicine there that might make him feel bad etc. The Vet Techs and Doctors that we have interacted with have all been wonderful. It's a difficult situation to be in the middle of but the team is doing everything they can to help.
Rebekah Helzel
From the minute we walked in staff greeted us with kindness. The doctor and aids showed concern and care. The evaluation and follow up recommendations helped us feel less anxious when taking her home. Special thank you to Dr. Audra Pompeani, for her skill and empathy and for taking care to arrange for an internist to fit us in for follow-up Focus on her comfort first and empathy and technology prevalent
Kirsten Walker
The staff excelled in their competency in treating my dog who was hemorraghing internally and their communication was timely, complete and filled with grace and kindness.
Jessica Zlotnicki
This was easily one of the best medical experiences (dog or human) ever. From the clean and spacious lobby to the helpful from desk staff to the very short wait times even the before treatment part was enjoyable. The techs and vets were so kind and understanding and took great care of me and my dog. The emergency and specialist vets were both very thorough and took the time to ask questions and explain things in detail. If I could make them my regular vet I would!
Amber Duffy
Professional and attentive! Best hospital we've been to! Every person is so amazing! Flexibility on working with me when I was away and my sitter came in!
John Kunkel
Everyone we encountered was outstanding- from the people who answer the phones to receptionists as well as techs and the vet were all incredibly helpful. I wish you just had regular vets there too so I could take my dog there all the time. The veterinarian and techs explained complex topics easily, went over action items, provided handouts, took time answering numerous questions, and gave a thorough exam. We were so impressed.
Erin Lang
Our entire experience was beyond our expectations from booking our appointment to the wonderful staff and doctor! We had an incredible experience during a very hard time for us. We are so happy we crossed the bridge to Marin from SF because our experience at the hospital we were at prior was cold and brash and felt like we were being taken advantage of financially. Huge shoutout to one of the managers, Nicole for being so wonderful during a very hard time for us and fitting us into a last minute neurology appointment. And to Doctor Tun for being so thorough and proving such a detailed evaluation and plan for our sweet pup. We are SO GRATEFUL for the wonderful care we received!
Regina Sanger
The care from the moment I arrived was phenomenal . From the techs that loaded my girl up on the gurney to the tech that discharged me. Everyone one was kind, patient and compassionate. The compassion and love shown to my dog was truly heartwarming!
Alicia Taylor
great facilities, great drs and staff. Dr Ng and her night crew Dr was great. PESCM really seems to recruit the best
Priscilla Taylor
We trust the staff at this pet emergency hospital. They’re caring, knowledgeable and thorough, explaining all aspects of medical treatment for our dog
Julia Isen
Dr. Waterman is a brilliant kind and caring physician. We could not ask for better. Staff all friendly and knowledgeable as well. Everything was wonderful. The prices are high, but as is most vet care.
Susan McCabe
Top notch care here. We are super lucky to have these guys and they are 24 hour. Can’t thank them enough.
Daniel Kagan
We have gotten quality care and extended the life of our beloved family dog, Champ. The people we interact with during this difficult time have been kind and Champ doesn't seem to fear coming in even though he is going through a lot and getting medicine there that might make him feel bad etc. The Vet Techs and Doctors that we have interacted with have all been wonderful. It's a difficult situation to be in the middle of but the team is doing everything they can to help.
Kirsten Walker
The staff excelled in their competency in treating my dog who was hemorraghing internally and their communication was timely, complete and filled with grace and kindness.
Amber Duffy
Professional and attentive! Best hospital we've been to! Every person is so amazing! Flexibility on working with me when I was away and my sitter came in!
Erin Lang
Our entire experience was beyond our expectations from booking our appointment to the wonderful staff and doctor! We had an incredible experience during a very hard time for us. We are so happy we crossed the bridge to Marin from SF because our experience at the hospital we were at prior was cold and brash and felt like we were being taken advantage of financially. Huge shoutout to one of the managers, Nicole for being so wonderful during a very hard time for us and fitting us into a last minute neurology appointment. And to Doctor Tun for being so thorough and proving such a detailed evaluation and plan for our sweet pup. We are SO GRATEFUL for the wonderful care we received!
Alicia Taylor
great facilities, great drs and staff. Dr Ng and her night crew Dr was great. PESCM really seems to recruit the best
Julia Isen
Dr. Waterman is a brilliant kind and caring physician. We could not ask for better. Staff all friendly and knowledgeable as well. Everything was wonderful. The prices are high, but as is most vet care.
Rebekah Helzel
From the minute we walked in staff greeted us with kindness. The doctor and aids showed concern and care. The evaluation and follow up recommendations helped us feel less anxious when taking her home. Special thank you to Dr. Audra Pompeani, for her skill and empathy and for taking care to arrange for an internist to fit us in for follow-up Focus on her comfort first and empathy and technology prevalent
Jessica Zlotnicki
This was easily one of the best medical experiences (dog or human) ever. From the clean and spacious lobby to the helpful from desk staff to the very short wait times even the before treatment part was enjoyable. The techs and vets were so kind and understanding and took great care of me and my dog. The emergency and specialist vets were both very thorough and took the time to ask questions and explain things in detail. If I could make them my regular vet I would!
John Kunkel
Everyone we encountered was outstanding- from the people who answer the phones to receptionists as well as techs and the vet were all incredibly helpful. I wish you just had regular vets there too so I could take my dog there all the time. The veterinarian and techs explained complex topics easily, went over action items, provided handouts, took time answering numerous questions, and gave a thorough exam. We were so impressed.
Regina Sanger
The care from the moment I arrived was phenomenal . From the techs that loaded my girl up on the gurney to the tech that discharged me. Everyone one was kind, patient and compassionate. The compassion and love shown to my dog was truly heartwarming!
Priscilla Taylor
We trust the staff at this pet emergency hospital. They’re caring, knowledgeable and thorough, explaining all aspects of medical treatment for our dog
Susan McCabe
Top notch care here. We are super lucky to have these guys and they are 24 hour. Can’t thank them enough.