Real Stories from Our Community
We're grateful for the trust our clients place in us every day. Here, you'll find real stories and kind words from the happy pet lovers who make our work so rewarding.
Trusted by pet lovers like you
Excellent care. My Elvis sees Dr Tun for a human condition that is rarely seen in dogs. He diagnosed it so accurately the resident doctors at the VA were impressed. But I have been taking my beloved formal dog Sal and Elvis to this emergency for years and they are by far the best in Marin. All these new places Are now opening and I would never bring my Elvis there . We will always go her. The staff are friendly, Knowledgeable and I've Always been impressed with the level Of professionalism. Most importantly they want the best care for your animal and have integrity with recommendations and it's not the amount of money that is the determining factor . I have to do some things in stages and they are so accommodating. Love the place.
Appreciate the expertise and care Stevie recived there. From front desk staff to techs and vets, all caring and efficient with good communication with pet parents.
Staff was very professional and kind to my dog. Problem was identified and treated . as far as I can tell Izzey is feeling better .
Every person we dealt with. Starting with Nikki, Jose was very empathetic and kind. The dr was so nice and professional. Stephanie at the desk was kind and helpful
Excellent client education and communication and sense of caring. It was a very long wait to pick her up. Be honest about the time you need. Tell the veterinarians and technicians not to sugar-coat the time they need for intake, and discharge. Tooky had dried excrement on her haunches. It would be nice if a tech cleaned her up before release. I understand you are very busy but maybe hire more techs? But what excellent care. I am very thankful!
Everyone we talked to, from front desk, intake, doc, and discharge.
Dr. Lee was amazing. He treated us as if we were friends and made the whole procedure move along seemlessly. He should be used as an extrordinary example of how doctors should treat their patients and the caregivers.
I loved the vet I had on 5/27. She really knew cats and was quite good with my Cher.
Dr. Rothschild, and vet techs,
All of the veterinarians that I spoke with involved in my dogs, hospitalization were extremely knowledgeable and compassionate.