Why Pet Owners Choose Us

We've trusted PESCM with our dog's emergency care for years. The staff is thoughtful, knowledgeable, and extremely caring. They listen to our feedback and questions, and they make us part of the decision-making process. The flexible visit availability for pets in ICU is really helpful and put us at ease. The variety of on-location services are great.

Great service in a tough moment for our dog. Everyone were excellent and friendly, thank you all. They really assist to my dog to prevent anymore pain.

I can't speak highly enough about the people at PESCM. Everyone from the front desk, to the nurses and doctors, were so kind, patient, and compassionate during a really tough time. We unexpectedly had to put our pup Larry down over the Thanksgiving, so stress is already higher than normal over the holidays. The doctors and nurses were so good at communicating and following up when they said they would, which helped ease that stress more than they might have realized. I'm forever grateful for their patience, their time (they never made me feel rushed into a decision), and the love and attention they gave my boy in his final days. Thank you! (Side note, facility is really clean and well taken care of.)

10/10 for the PESCM team. Everyone I have encountered has been welcoming and respectful. Polina and Dr Kaae have especially been a pleasure to work with while working to figure out my pet's health concerns. They always take the time to explain procedures, plans, and results thoroughly and give space and time for questions and concerns. I am thankful to work with the team here. Thank you Polina and Dr. Kaae for the compassion and care you show, and the space that you hold at each visit with Fiona.

Wonderful, kind helpful staff & doctors. We were very fortunate the neurologist was able to see our dog, thank you!

Pet emergency and specialty center of Marin was incredible in dealing with my dog after she ate a cake containing raisins. She is a counter surfer. Raisins are known to be very toxic for dogs, but I didn’t realize they could cause renal failure. They made sure we had 72 hrs of bloodwork. All was good, but they took really good care of us!!

I have taken many dogs here over the years. This week I had to take my dog in to see the neurologist, unfortunately what they found was not good news and we decided it was best for him and his severe condition to put him down. From start to finish the entire team was so kind and caring both to us and our sweet boy. They made us feel very comfortable in whatever decision we made and were very clear and straight forward about testing, procedures and costs. They truly are wonderful here. Any time I have ever had to take a dog here I have never hesitated because we are always taken care of and treated well.

Staff is friendly and efficient. The patience and kindness of the tech's and doctor during the exam on my spicy kitty is always appreciated. Thanks Dr. Waterman and the whole cardiology crew 💜

I can't say enough good things about our experience at PESCM. Every single person with whom we interacted was patient, compassionate, kind, helpful, and knowledgeable. Without me saying a word, they understood how scary and stressful the situation was for me and my beloved dog, they anticipated our needs and questions, and made me feel like everything I asked and needed was completely reasonable. They also took extra good care of my anxious dog, which gave me tremendous peace of mind, especially when I had to leave him overnight in an environment that I knew would be stressful for him. Also, the calm environment was especially appreciated - from the bird sounds to the lovely waiting area, to the compassionate care provided by every single person with whom we interacted.

I cannot say enough positive things about the incredible compassion, hospitality, and expertise at PESCM. We first came here in June 2025 during a highly stressful emergency: our Cam required urgent surgery to remove a ruptured spleen. It was then that we received the devastating news that he had advanced-stage hemangiosarcoma. Meeting us at our absolute worst moment, Dr. Story (Surgery), Dr. Zimmerman (Oncology), Nikki, and the entire PESCM team were a beacon of support. They didn’t just treat Cam; they guided our family through the difficult process of maintaining and maximizing the final weeks and months we had left with him. The team was always available for a phone call or an in-person appointment, providing exactly the guidance we needed to understand Cam’s condition. Their focus was always on ensuring we did everything possible to support his quality of life. If you are looking for a team that combines top-tier medical expertise with genuine heart, I highly recommend PESCM.

Scheduling was efficient and everything proceeded in a timely manner. Price was reasonable and all my concerns were addressed with a good follow up plan. Everyone I encountered that day was helpful when Loki had his appointment with Dr. Tun. My dog is dog reactive and the elevator is difficult; however, staff was supportive and waited at the elevator to ensure someone was not about to come in as we were going up and exiting to enter the building.

Comprehensive range of veterinary services, including emergency and hospital care, available 24/7. The nurses, techs and vets were very helpful, friendly, competent and explained everything thoroughly.