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Why Pet Owners Choose Us

These are reviews from the pet parents we’ve had the privilege to care for. Their honest feedback helps us grow and gives others the confidence to choose our team for their pets' health and happiness.

Rated & reviewed on Google

Carly Haase Duester

I can't say enough good things about Pet Emergency of Marin. I've brought my dog for both emergency and specialty attention and the care and consideration of the team is something I've never experienced anywhere else. Dr. Salpeter has been excellent caring for Fiona's Pannus condition. I was at a loss for what to do after taking Fiona to multiple vet appointments, Dr. Salpeter diagnosed Fiona's condition right away and has offered consistent support. I feel like the entire team really does care and it shows.

JAN 13, 2026
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Jean Mansen

Open 24/7 is great. Helpful staff and vets. Lovely facilities. We recall the previous location had ultrasound on site, however we had to wait until the next day for any diagnostic tests other than blood work. The vet tech who brought our dog out Saturday night was very helpful and kind. She was friendly and took time to answer questions and help us. She was great with our dog (Abby the Husky) and made sure we understood what we needed to do in case Abby showed signs of distress. Very quick to send doctor notes so that we may seek insurance reimbursement. The fastest vet notes we have received! Thank you so much.

JAN 12, 2026
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Susan Cousineau

Everyone was friendly, efficient, and knew what was going on. Dash and I got great service right from the beginning to end. Super clean, knowledgeable staff, expert care. They did an excellent job of replacing his specialized splint in a relatively short amount of time. I was also very impressed with the rapid attention and empathy provided to another client who came in while we were waiting, with a dog in severe respiratory distress. The overall experience at PESCM was exemplary. While I sure hope to not have to rush to the ER any time soon, I would not hesitate to go back to PESCM if needed.

JAN 11, 2026
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Tyse Warnecke

We took our dog here while on vacation for a tick removal and they were so amazing with him and fast! Thank you guys so much!!

JAN 10, 2026
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Courtney Flaherty

The critical care team is incredible. My dog came in on Christmas day for a life-threatening emergency and the entire team of doctors, nurses and front desk associates were all highly attentive, professional, trustworthy, and kind. My dog is here today thanks to the PESCM team. Dr. Kramer and her critical care group were exceptional and deserve an extra shout out! I'll also add that the new facility is so well-designed and they thought of everything to make pet clients and their people comfortable and stress-free.

JAN 10, 2026
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Jeff Brown

Our whole experience over the past 3 months with our dog's eye care has been outstanding, from the friendly staff greeting us as we arrived, to the care from the nurses and doctors. Myra, Fran, Jose, and Dr. Salpeter were always so great to work with, and they were always so patient with us as we progressed through the at home treatment. The amount of sincere care they provided for Pinot's eye healing was above and beyond! Very grateful!

JAN 10, 2026
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Lauren Vrouvas

Facility is easy to get to, organized, calm, and a friendly environment. My appointment was right on time, the doctor spent ample time with me.. Dr Tun is fantastic. He remembered my dog, and his medical history in detail. He answered all my questions and didn't make me feel rushed. I value PESCM for its empathy, expertise, and efficiency.

JAN 7, 2026
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Sara Taverner

I've only had 1 visit but I was impressed with the facility as everything was clean and designed openly. Staff was friendly and communicative. The waiting area was spacious and allowed me to keep my nervous dog away from others. Mikayla was welcoming and it was reassuring to see my dog walk with her easily. I really appreciate Dr. Tun. He took his time explaining the results, each possible cause and actions moving forward. I felt informed and confident.

JAN 6, 2026
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McClain Sullivan

Dr. Zimmerman is truly amazing. She gives me hope. I feel incredibly lucky to have my dog under her care. The kindness, honesty and feeling listened to.

JAN 6, 2026
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Patricia Lee

Dr. Liu & Dr. Tun was so attentive and through with my dog, Don Tot's assessment. They did a thorough examination, explained everything to me, answered all my questions and gave me all her options if she did not get better, what to do at home and what to expect. I was referred to your facilty from a friend of mine who took his Shiba there and he had no complaints. I highly recommend this place. I am happy to cross the GGB to get the best health care for my fur baby. Thank you Dr. Liu & Dr. Tun Yes! Dr Liu & Dr. Tun!!!!! Love them Where can I start...knowledge, compassion, empathy, professionalism, , cleaniness, great staff etc.

JAN 4, 2026
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Alley Kj.

The staff at Pet Emergency & Specialty Center are the most incredible humans. Thorough, kind, accommodating and so smart. I’ve never felt more immediately confident in a group of people to take care of my cat. Thank you so much!!!

JAN 1, 2026
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Gelyna Erby

Had an amazing experience here, especially with Dr. Story. My cat had an issue that I’d gone to our regular vet twice for that was not resolved, and Dr. Story went in depth to understand the issue, make a diagnosis, and create a treatment plan that has been working. My cat is feeling so much better! Definitely going to continue to come here. Dr. Story is caring and detail oriented with great bedside manner.

DEC 30, 2025
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