Trusted by pet owners when it matters most

I was seen quickly, you were upfront with costs, and took care of my pup well. Everyone connected with my dog's diagnosis and treatment were kind and professional. Quick, same day check-in, accurate diagnosis, nice feeling inside clinic.

Dr. Kaae and Polina are extraordinary care providers for my cat. His asthma is well managed under Dr. Kaae's expertise and guidance. Polina and Dr. Kaae always respond to my emails in a timely fashion and provide high quality support. I greatly appreciate the care, compassion, and expertise that Dr. Kaae, Polina, and all staff members demonstrate on a consistent basis.

Staff was friendly and they know the issues that exist for pets in this area. I'm from out of town and don't have foxtails or realize the issues they can cause for dogs. I sure do now.

Dr. DiPaolo was amazing and the rest of the staff were great as well. Scrappy had back surgery and we’re hopeful he can walk again he’s 16 1/2 years old and was well taken care of here. My only issue is they exorbitant prices of pet care.

Bright and lovely facility, easy parking, and very friendly and knowledgeable staff. Dr. Rothschild and Fran were both reassuring and highly experienced, and my dog was calm and happy around both of them. I also appreciate that PESCM was able to schedule both my pet's consult visit and surgery so quickly (I was trying to see another ophthalmology specialist in Santa Rosa but told I had to wait 3+ weeks). I was able to get an appointment and schedule surgery all in less than 6 days thanks to PESCM!!

It was amazing how quiet the waiting room and intensive care rooms are. I have sadly had to visit many vet ER rooms and this was by far the calmest and least stress inducing I have visited. The separation of cats and dogs (although one time there was a VERY calm chihuahua in the cat area which was understandable), I really appreciated how you clearly tried to reduce stress. Everyone was very helpful. I wish I could remember the name of the vet that saw me when I first checked in, but I was too stressed to do so. She was amazing, everyone was SO kind and competent. Plus SO FAST oh my, when I had a question, reception called to the back and got a response quickly!!!!

There are no words to describe how wonderful everyone is at this vet office. They treated me, my girlfriend, and Moo (our beloved kitty) with the utmost kindness and respect. Moo had to stay a night at the office and we knew he would be perfectly safe because they treated every animal that came through there like they were their own. When the time came to put Moo down after his battle with cancer, the wonderful people at the vet office made that horrible experience a little easier to deal with. Thank you to the whole team for making sure our Moo was well taken care of during his last few months.

Nice new facility with a lot of space up near Northgate. VERY empathetic and professional care from the med tech and the vet I saw. Really appreciate the approach and care. Vet assistant and vet both were excellent. Communication was super clear, they assessed and handled the difficulty of the situation (older sicker dog), and thoughtfully reviewed all the options with openness and no judgment.

Fast and seamless check-in process. Kind, compassionate and knowledgeable staff who maintained a calm, informed attitude throughout the process. Fantastic experience overall.

Just always had a good experience. Patient people who are kind and understand that they are meeting you at a really difficult time.

Very helpful,friendly,and professional.really a great experience.I reccomend them highly

All staff are kind, caring, professional! I am so thankful they are there 24/7 for emergencies and during office hours that they are there with professionals in many different aspects.