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Trusted by pet owners when it matters most

These are Google reviews from the pet parents we’ve had the privilege to care for. Their honest feedback helps us grow and gives others the confidence to choose our team for their pets' health and happiness.

Rated & reviewed on Google

Kathryn Gilmore

PESCM is the BEST. I had to take my dog in for an emergency and we didn’t have to wait more than five minutes. I took her to PESCM after being told the 24-hour vets in the East Bay had four hour waits. And I’m so grateful I did. Everyone there is amazing - from the receptionists to the nurses to the many doctors I dealt with. Hattie ended up needing significant surgery and was with them for days. Throughout her stay, they kept me apprised and loved her up. And they were so thorough with their evaluations and explanations of what was going on. Plus they are all EXPERTS. Plus they provided explicit SOAP notes, which helped me get the maximum back from my insurance company. I cannot recommend them strongly enough

AUG 7, 2025
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Joey Encarnacion

Incredible communication and also an amazing breadth of specialties available under one roof. With complicated cases, that matters a lot in creating better health outcomes. We're so very grateful for y'all.

AUG 6, 2025
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Cheryl Spence

I feel extremely fortunate that I have access to top Veterinarians in a state-of-the-art facility like Pet Emergency & Specialty Center of Marin. The facility is very professionally managed and from the moment you arrive, the front desk staff acknowledge you and check you in. The appointments run on time, everyone is friendly, and the entire staff of doctors, assistants, and attendants, are all competent and very efficient. I also love that they have a separate waiting area for kitties, how thoughtful! Thank you to everyone who has helped my little Lolita come through her crisis. She is doing wonderful thanks to all of you! I love everything about PESCM!!

AUG 5, 2025
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Website Contact

The staff at PESCM is amazing. Dr. Story and Dr. Ing were wonderful. So were Sunny and Diana. It was such a scary 24 hours for us but Indigo was in great hands and everyone was very sweet. After her splenectomy, Indy is feeling much better and recovery is going well.

AUG 3, 2025
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Aleck Marabante

The staff was very kind and helpful. They explained everything well and were very competent. I was very comfortable and they made my dog feel comfortable as well.

AUG 3, 2025
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Patricia Goodin

Competent staff, excellent doctors and staff, open 24/7, appreciate maintenance of records. Each and every staff member we encountered was thoughtful, caring, professional. You have an excellent team. Determined exact issue with our dog, provided excellent treatment and care, kept us fully informed.

JUL 28, 2025
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Linda K

The staff were kind & competent and were being willing to do a brief education session w/ me on a common dog health issue (ticks!!) w/o adding cost to my visit. Vet tech Emily was so patient, kind, caring, gentle and competent with both my dog and me. Thank you!

JUL 27, 2025
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Tiffany Iaconis

The visit and overall experience was very high quality. Interactions with the techs, admins, and doctors were all top notch. The team was very transparent about diagnostic options, treatment plan, costs, and next steps. They were also communicative and provided updates on time and as expected. Further, we were able to work with the doctors quickly and didn't have long wait times, issues with parking, or any other logistical challenges. We are very appreciative of the clear communication and follow-through from the team - very high quality, thank you! The neurology vet was fantastic. The nurse/tech that helped us understand the treatments and costs was also very empathetic and helpful. All staff were professional, calm, and instilled confidence that my pet was getting great care. Thank you! The neurology vet communicated very clearly and comprehensive about my pet's issues and potential treatment options. Thorough, empathetic, and very helpful

JUL 23, 2025
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Guy Levin

We were able to be seen by a specialist as a same day walk-in. Everyone was incredibly kind and supportive, including managing my dog's fear. Dr Fuerst was fantastic, and provided very clear guidance, explained the potential diagnoses and next steps. Everything felt professional and high quality. I was confident our dog was getting the best possible care, and the team made a stressful situation much more manageable.

JUL 23, 2025
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Sutton Trout

Excellent caring staff and service!

JUL 21, 2025
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Debra Durgin

I live in Petaluma and I called for a emergency pet veterinarian in Sonoma County and it was all a 5 to 6 hour wait I just couldn’t believe my ears when we walked into pet emergency specialty center. I was so relieved to be in their good hands, the vet tech walks us back to the room almost immediately, and the veterinarian came in about 10 minutes later. I thought my dog had an Abscess, but it turned out to be Cyst. They only charged me $400 and sent me home with antibiotics. There were several other people there with their animals and they checked out before us and I couldn’t believe how reasonable they were. It looks like a state of the art hospital in there I will never go anywhere else if I have to go to emergency veterinarian again.

JUL 16, 2025
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Stacey Hug

Friendly, efficient, clean and great vets!! Both the vet assistant and the vet were just so warm, caring and were on it. My dog has a long medical history and they knew it all, and they listened well around my needs as a dog mom! Level of care is superb!

JUL 12, 2025
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