Trusted by pet owners when it matters most
These are Google reviews from the pet parents we’ve had the privilege to care for. Their honest feedback helps us grow and gives others the confidence to choose our team for their pets' health and happiness.
Rated & reviewed on Google
Barbara Kuehler
Took my senior dachshund to Pet Emergency in San Rafael for a back issue. The staff were amazing very caring and knowledgeable. Explanations were given throughout the visit and when we left I felt informed and confident that my dog received the appropriate care. She is doing very well now.
wingchunstickymonkey
Pet Emergency is an amazing place...Over the years we have had several of our pets there for emergency treatment and for specialized treatments (MRI's/Chemotherapy)...On every occasion they have been fantastic and cared for our pets and us extremely well... I wish I remembered the names...I was very upset and worried while I was there...But everyone I interacted with was amazing... I appreciate that you have all of the needed Dr's and equipment on site, but what I appreciated most was the way your staff treated Ernest and me while we were there...Very comforting in an uncomfortable situation...
lauryn demyanovich
All the staff we interacted with were so kind and caring and extra gentle with our nervous/fearful dog.
Arthur Bruce
It's often said that in Marin county animals receive better treatment than many 4less fortunate humans do. PESCM not only lives up to this standard, it raises the bar. Outstanding service unparalleled by any previous experience. 6 stars.
Bryan
They saved my Ruby girl!!! I misdiagnosed a snake bite or bites as yellow jacket stings. I waited way longer than I should have to bring her in, but somehow they got my girl back on her feet! Thank you, PESCM!!!
Linda Larson
Everyone at the Center was amazing. Audra Pompeani educated us and helped us make all the right decisions. We couldn't have gotten through the day without her & her co-workers. Thank you so much
Robert K
The staff at Pet Emergency & Specialty Care Center of Marin are very kind, caring, and professional. We (myself and our cat Thelma) were nicely greeted and checked-in by Simone. Thelma was then immediately evaluated by Keiko, Veterinary Assistant who assessed and recorded Thelma’s vitals. Immediately afterwards Thelma was evaluated by Dr. Peyton Li, DVM. He was very caring, customer and patient friendly and most importantly very knowledgeable. I could not have been happier about the EXCELLENT CARE we received from Pet Emergency & Specialty Care Center of Marin. Simone, Receptionist: is excellent. Keiko, Veterinary Assistant: is excellent. Dr. Peyton Li , DVM: is EXCELLENT. And because it is the doctors whose medical veterinary education, training, and skills we most rely on to diagnose the problems with family pets , it is great to have such great Veterinarians working at Pet Emergency & Specialty Center of Marin
Ida Foo
I very much appreciate Dr. Zimmerman for her expertise, compassion, and timely reports. She always answers all questions and concerns. Her staff is excellent and compassionate as well. We always get seen on time and the front desk staff are very helpful. Dr. Zimmerman is amazing, very clear in communicating a difficult and complicated treatment plan. So is Dr. Barry. Her reconstruction work on Bella was most impressive. You gave her the best care possible and communication was amazing. And we didn't have to wait after Bella's diagnosis was made to get the care she needed.
Jonathan Plotzker-Kelly
I love the care we've gotten, both from staff and the vets. They're professional & kind - both with pets & with owners. Their new location is farther & a little more difficult to get to, and the parking/elevator-to-the-office part of the visit is harder to deal with. But the people are top-notch.
Chico D
Expedient service, helpful, friendly staff, knowledgeable doctors. Clean, bright facility. From the moment we arrived, Dr. Damico and the attending staff were kind and compassionate. We were very thankful that the staff treated us so well considering the stress of dealing with an ailing pet. Caring staff, understanding of budget constraints
Christine Benninger
My pet received outstanding care from top notch professionals. The staff is warm, caring and understanding. This was so appreciated given that I was quite concerned and stressed about my dog’s health.
Kristen Poen
I called this evening and spoke to the wonderful woman operating the phone. I wish I asked for her name. She was so kind and professional. I wanted to know whether my cat was experiencing an emergency and she helped me understand the situation and all my options. What an amazing representative to your business you have. Thank you for your time.
Barbara Kuehler
Took my senior dachshund to Pet Emergency in San Rafael for a back issue. The staff were amazing very caring and knowledgeable. Explanations were given throughout the visit and when we left I felt informed and confident that my dog received the appropriate care. She is doing very well now.
lauryn demyanovich
All the staff we interacted with were so kind and caring and extra gentle with our nervous/fearful dog.
Bryan
They saved my Ruby girl!!! I misdiagnosed a snake bite or bites as yellow jacket stings. I waited way longer than I should have to bring her in, but somehow they got my girl back on her feet! Thank you, PESCM!!!
Robert K
The staff at Pet Emergency & Specialty Care Center of Marin are very kind, caring, and professional. We (myself and our cat Thelma) were nicely greeted and checked-in by Simone. Thelma was then immediately evaluated by Keiko, Veterinary Assistant who assessed and recorded Thelma’s vitals. Immediately afterwards Thelma was evaluated by Dr. Peyton Li, DVM. He was very caring, customer and patient friendly and most importantly very knowledgeable. I could not have been happier about the EXCELLENT CARE we received from Pet Emergency & Specialty Care Center of Marin. Simone, Receptionist: is excellent. Keiko, Veterinary Assistant: is excellent. Dr. Peyton Li , DVM: is EXCELLENT. And because it is the doctors whose medical veterinary education, training, and skills we most rely on to diagnose the problems with family pets , it is great to have such great Veterinarians working at Pet Emergency & Specialty Center of Marin
Jonathan Plotzker-Kelly
I love the care we've gotten, both from staff and the vets. They're professional & kind - both with pets & with owners. Their new location is farther & a little more difficult to get to, and the parking/elevator-to-the-office part of the visit is harder to deal with. But the people are top-notch.
Christine Benninger
My pet received outstanding care from top notch professionals. The staff is warm, caring and understanding. This was so appreciated given that I was quite concerned and stressed about my dog’s health.
wingchunstickymonkey
Pet Emergency is an amazing place...Over the years we have had several of our pets there for emergency treatment and for specialized treatments (MRI's/Chemotherapy)...On every occasion they have been fantastic and cared for our pets and us extremely well... I wish I remembered the names...I was very upset and worried while I was there...But everyone I interacted with was amazing... I appreciate that you have all of the needed Dr's and equipment on site, but what I appreciated most was the way your staff treated Ernest and me while we were there...Very comforting in an uncomfortable situation...
Arthur Bruce
It's often said that in Marin county animals receive better treatment than many 4less fortunate humans do. PESCM not only lives up to this standard, it raises the bar. Outstanding service unparalleled by any previous experience. 6 stars.
Linda Larson
Everyone at the Center was amazing. Audra Pompeani educated us and helped us make all the right decisions. We couldn't have gotten through the day without her & her co-workers. Thank you so much
Ida Foo
I very much appreciate Dr. Zimmerman for her expertise, compassion, and timely reports. She always answers all questions and concerns. Her staff is excellent and compassionate as well. We always get seen on time and the front desk staff are very helpful. Dr. Zimmerman is amazing, very clear in communicating a difficult and complicated treatment plan. So is Dr. Barry. Her reconstruction work on Bella was most impressive. You gave her the best care possible and communication was amazing. And we didn't have to wait after Bella's diagnosis was made to get the care she needed.
Chico D
Expedient service, helpful, friendly staff, knowledgeable doctors. Clean, bright facility. From the moment we arrived, Dr. Damico and the attending staff were kind and compassionate. We were very thankful that the staff treated us so well considering the stress of dealing with an ailing pet. Caring staff, understanding of budget constraints
Kristen Poen
I called this evening and spoke to the wonderful woman operating the phone. I wish I asked for her name. She was so kind and professional. I wanted to know whether my cat was experiencing an emergency and she helped me understand the situation and all my options. What an amazing representative to your business you have. Thank you for your time.