Trusted by pet owners when it matters most
These are Google reviews from the pet parents we’ve had the privilege to care for. Their honest feedback helps us grow and gives others the confidence to choose our team for their pets' health and happiness.
Rated & reviewed on Google
Riley Hurd
An amazing operation. Front desk, nurse, and doctor were all incredible on the hardest of days for our cat and family.
Cha챠다
We visited for a echocardiogram for my cat. The medical staff was incredibly kind and showed exceptional care for my very frightened cat. I was truly moved by how they prioritized my cat's comfort above all else. It was deeply impressive and touching to see how they adapted their approach to accommodate my cat's stress and anxiety during the visit. Dr. Waterman is always so kind and gentle with my very anxious cat. She takes her time during each visit and always explains everything thoroughly during consultations. I truly appreciate how thorough and attentive she is. The staff members who work alongside her are also incredibly kind and caring every single time. How gently and patiently they handled my frightened cat, always prioritizing her comfort during the echocardiogram.
Michelle Murré
We have been to PESCM 3 times and every visit has been wonderful. The facility, staff and care are exceptional. The team is so compassionate, patient, professional and skilled. We know our pup is in good hands there.
Chantz Russell
Thorough and efficient staff, vet techs, and vets All of the doctors who communicated clearly, compassionately, and logically, regarding my German Shepherd/Malinois, Sam, and his condition, a big thank you to them. Also to all the vet techs who worked with him and cared for him during his stay, a big thank you as well! The consistency in care between the different doctors and vet techs who worked with my dog during his stay, was excellent regardless who I was talking to.
Nicole Parra
We came here late one night under the unfortunate circumstances of having to euthanize our elderly dog. Their staff was incredibly compassionate and kind, and outlined exactly what was going to happen and gave us all the time we needed. I wouldn’t hesitate to recommend them.
Chris Wanner
PESCM took very good care of our dog after he was viciously attacked by another dog. Thankfully he's ok and on the mend. Quality of service provided Was excellent.
Liviu Klein
The team at Pet Emergency, and Drs. Coe, Kramer, and Story were amazing. They saved our dog's life when she had a bowel obstruction, with peritonitis and sepsis. She was very sick, and only the excellent care and emergency surgery, followed by unparalleled ICU care, saved Lady Luck's life. We couldn't be more grateful and recommend PESCM to anyone with a pet! All the nurses and doctors! Besides the clinical competence, the communication from the doctor and nurses was exceptional.
Lisa Cicurel-Jones
Caring and highly qualified staff. I've brought my dog as well as our cats here many times over the years. I appreciate their compassion and kindness, which is a great support when one is worried about their pet's well-being. Vet tech Andie was amazing and really patient and kind. Haley kindly brought in water and a blanket for our dog, as we had a long wait before her procedure. Dr. Rosenthal was very gentle and calm with our dog and explained things clearly to me. I appreciated the individual attention to my very nervous dog. Both the vet tech and vet sat on the floor alongside my dog during their examinations in order to help her feel more comfortable.Thank you all!
Ashley M. Halligan
I'm so grateful for the genuine empathy and care Jack Cousteau (my senior golden) and I have received both times we've had to go to the ER. It's such a tender experience to go in for an actual emergency, and I've been met with compassion, patience, and thoughtful explanations of prognosis, options, and costs both times. Every vet tech and vet we’ve spent time with have been incredible humans — immediately calming Jack and I both.
Julia Gaines
No one ever wants to have to take their pet to the emergency room. I arrived sad and distraught over my dog's injury. But when I got there, the facility was clean with plenty of seating. The staff were so exceptionally friendly. Logan, the neurology scheduler, was SO AMAZING for staying on top of Rocco's pet insurance claim and later communicated with me frequently by phone. Rocco's neurologist was not only knowledgeable, but she took the time to discuss all of my options and answer my questions. I left there feeling that my dog's needs were addressed and that I was able to make the best decision for his care. Thank you, PESCOM team, for making a tough situation as easy on me and my dog as it could be.
Mark Silowitz
I was seen quickly, you were upfront with costs, and took care of my pup well. Everyone connected with my dog's diagnosis and treatment were kind and professional. Quick, same day check-in, accurate diagnosis, nice feeling inside clinic.
Eugenia Clark
Dr. Kaae and Polina are extraordinary care providers for my cat. His asthma is well managed under Dr. Kaae's expertise and guidance. Polina and Dr. Kaae always respond to my emails in a timely fashion and provide high quality support. I greatly appreciate the care, compassion, and expertise that Dr. Kaae, Polina, and all staff members demonstrate on a consistent basis.
Riley Hurd
An amazing operation. Front desk, nurse, and doctor were all incredible on the hardest of days for our cat and family.
Michelle Murré
We have been to PESCM 3 times and every visit has been wonderful. The facility, staff and care are exceptional. The team is so compassionate, patient, professional and skilled. We know our pup is in good hands there.
Nicole Parra
We came here late one night under the unfortunate circumstances of having to euthanize our elderly dog. Their staff was incredibly compassionate and kind, and outlined exactly what was going to happen and gave us all the time we needed. I wouldn’t hesitate to recommend them.
Liviu Klein
The team at Pet Emergency, and Drs. Coe, Kramer, and Story were amazing. They saved our dog's life when she had a bowel obstruction, with peritonitis and sepsis. She was very sick, and only the excellent care and emergency surgery, followed by unparalleled ICU care, saved Lady Luck's life. We couldn't be more grateful and recommend PESCM to anyone with a pet! All the nurses and doctors! Besides the clinical competence, the communication from the doctor and nurses was exceptional.
Ashley M. Halligan
I'm so grateful for the genuine empathy and care Jack Cousteau (my senior golden) and I have received both times we've had to go to the ER. It's such a tender experience to go in for an actual emergency, and I've been met with compassion, patience, and thoughtful explanations of prognosis, options, and costs both times. Every vet tech and vet we’ve spent time with have been incredible humans — immediately calming Jack and I both.
Mark Silowitz
I was seen quickly, you were upfront with costs, and took care of my pup well. Everyone connected with my dog's diagnosis and treatment were kind and professional. Quick, same day check-in, accurate diagnosis, nice feeling inside clinic.
Cha챠다
We visited for a echocardiogram for my cat. The medical staff was incredibly kind and showed exceptional care for my very frightened cat. I was truly moved by how they prioritized my cat's comfort above all else. It was deeply impressive and touching to see how they adapted their approach to accommodate my cat's stress and anxiety during the visit. Dr. Waterman is always so kind and gentle with my very anxious cat. She takes her time during each visit and always explains everything thoroughly during consultations. I truly appreciate how thorough and attentive she is. The staff members who work alongside her are also incredibly kind and caring every single time. How gently and patiently they handled my frightened cat, always prioritizing her comfort during the echocardiogram.
Chantz Russell
Thorough and efficient staff, vet techs, and vets All of the doctors who communicated clearly, compassionately, and logically, regarding my German Shepherd/Malinois, Sam, and his condition, a big thank you to them. Also to all the vet techs who worked with him and cared for him during his stay, a big thank you as well! The consistency in care between the different doctors and vet techs who worked with my dog during his stay, was excellent regardless who I was talking to.
Chris Wanner
PESCM took very good care of our dog after he was viciously attacked by another dog. Thankfully he's ok and on the mend. Quality of service provided Was excellent.
Lisa Cicurel-Jones
Caring and highly qualified staff. I've brought my dog as well as our cats here many times over the years. I appreciate their compassion and kindness, which is a great support when one is worried about their pet's well-being. Vet tech Andie was amazing and really patient and kind. Haley kindly brought in water and a blanket for our dog, as we had a long wait before her procedure. Dr. Rosenthal was very gentle and calm with our dog and explained things clearly to me. I appreciated the individual attention to my very nervous dog. Both the vet tech and vet sat on the floor alongside my dog during their examinations in order to help her feel more comfortable.Thank you all!
Julia Gaines
No one ever wants to have to take their pet to the emergency room. I arrived sad and distraught over my dog's injury. But when I got there, the facility was clean with plenty of seating. The staff were so exceptionally friendly. Logan, the neurology scheduler, was SO AMAZING for staying on top of Rocco's pet insurance claim and later communicated with me frequently by phone. Rocco's neurologist was not only knowledgeable, but she took the time to discuss all of my options and answer my questions. I left there feeling that my dog's needs were addressed and that I was able to make the best decision for his care. Thank you, PESCOM team, for making a tough situation as easy on me and my dog as it could be.
Eugenia Clark
Dr. Kaae and Polina are extraordinary care providers for my cat. His asthma is well managed under Dr. Kaae's expertise and guidance. Polina and Dr. Kaae always respond to my emails in a timely fashion and provide high quality support. I greatly appreciate the care, compassion, and expertise that Dr. Kaae, Polina, and all staff members demonstrate on a consistent basis.

