Real Stories from Our Community
We're grateful for the trust our clients place in us every day. Here, you'll find real stories and kind words from the happy pet lovers who make our work so rewarding.
Trusted by pet lovers like you
Absolutely wonderful humans.
The team at Pet Emergency, and Drs. Coe, Kramer, and Story were amazing. They saved our dog's life when she had a bowel obstruction, with peritonitis and sepsis. She was very sick, and only the excellent care and emergency surgery, followed by unparalleled ICU care, saved Lady Luck's life. We couldn't be more grateful and recommend PESCM to anyone with a pet!
The entire staff and medical practitioners are not only professional at their jobs they also are caring and compassionate towards my little Rico and myself.
Vet tech Andie was amazing and really patient and kind. Haley kindly brought in water and a blanket for our dog, as we had a long wait before her procedure. Dr. Rosenthal was very gentle and calm with our dog and explained things clearly to me. Thank you all!
1) Knee surgery for my 13 y/o Shiba Inu in 2025. Dr Story did an awesome job. 2) Dr. Rothschild has helped tremendously through endothelial degeneration to preserve her eye-2026.
On time with the appointment All the individuals I met were pleasant and professional
Shout out to Dr. Li for his compassion and knowledge. Also to the person who I spoke to this morning at the front desk who is working to try to get my appointments closer together.
I'm so grateful for the genuine empathy and care Jack and I've received both times we've had to come to the ER. It's such a tender experience to come in for an actual emergency, and I've been met with compassion, patience, and thoughtful explanations of options both times.
timely care and very compassionate and thorough doctor
Logan, the neurology scheduler, was SO AMAZING for staying on top of Rocco's pet insurance claim and communicated with me frequently by phone. To Rocco's neurologist: THANK YOU for really helping me weigh Rocco's options for care. I don't think a veterinarian has ever given me so much helpful information to make the best decision for my dog.