Pet owner resources and payment options
Navigate your pet’s care journey with additional guidance and support.
How to pay
We will always provide an estimate of costs in advance, and payment is due when services are rendered. If you have pet insurance, please let us know and we will be happy to work with you.
We accept the following forms of payment:
- Cash
- Personal Check (ID required)
- Credit Card
- CareCredit
Financing Options
Our payment partners offer flexible options to help personalize the process, making it easier to pay your pet's care costs on your terms. Cash, card, and check are also accepted.
CareCredit
A credit card with flexible financing and no-interest options, CareCredit helps you manage costs in multiple ways.
How can we help?
Direct links to help you find what you need.
Register your pet
Save time at the hospital by filling out our client registration form now.
The only 24-hour veterinary blood bank in the North Bay area
Your dog’s donation can save the lives of other beloved pets.
Our facility provides life-saving blood products to pets with traumatic injuries, toxicities, and medical conditions that require blood transfusions. A single donation can save multiple lives. Learn more about our donor program and see how you and your pet can make a difference.
Tips, tools, and additional support
Whether you’re dealing with a diagnosis or looking for more ways to care for your pet’s wellbeing, we have resources to help.
We recommend that you keep a pet-specific first aid kit in your car as a best practice, just as you would a human-first aid kit.
- Pet backpack to store all items
- Phone numbers for your regular veterinarian, closest veterinary emergency hospital, pet sitter, poison control (888-426-4435), etc.
- Your pet’s paperwork (copy of rabies certificate, important medical records)
- A spare leash
- Self-cling bandage
- Muzzle
- Gauze pads
- Gauze roll
- Bandage tape
- Ice pack
- Cotton balls
- Scissors
- Saline solution
- Tweezers
- Rectal thermometer
- Disposable gloves
- Blanket
- Styptic powder
- Nail clippers
- Flashlight
- Rubbing alcohol (to clean thermometer)
New patients
Fast track your visit
Save time by filling out our client registration form before your visit. (Not required.)
